We care about your shopping experience and want to make sure you are fully satisfied with your purchase. Please review the following policy carefully before placing an order.
Return Policy
- Returns are accepted within 24 to 48 hours of delivery.
- Products must be unused and returned in their original condition and packaging, with all original tags and labels intact.
To request a return, customers must contact our Customer Support Team and share:
- Order number
- Reason for return
- Clear product images or unboxing video as proof
Return Shipping Charges
- If the return is due to a damaged, defective, or wrong product received, the company will cover the return and replacement costs.
Important SOPs & Conditions
- An unboxing video is mandatory for all claims involving damaged, missing, or incorrect items.
- Claims submitted without video proof will not be accepted.
- Size and color exchanges are subject to stock availability.
- Courier delays and third-party handling issues may occur and are beyond our direct control.
- Reverse pickup or reshipping costs will apply unless the issue is verified as a company error.
The company reserves the right to decline claims that do not comply with the above procedures.