Terms of Service

These terms apply to your use of our website and purchases made through English Care. Please read carefully before placing an order.

Last updated February 1, 2026
Support +92 321 3897516 • digital.englishcare@gmail.com

Important: By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use the site.

Agreement to Terms

These Terms of Service govern your access to and use of the English Care website, including any products or services purchased through it.

By accessing, browsing, or placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the website immediately.

About English Care

English Care is a personal care and hygiene brand operating in Pakistan. All products sold on this website are intended for lawful personal use only.

For any queries related to our products, services, or policies, you may contact us using the details provided on this page.

Eligibility

General

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

You agree to provide accurate, complete, and up-to-date information when placing an order, including your name, contact number, delivery address, and email address.

Product Information & Usage

General

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

You agree to provide accurate, complete, and up-to-date information when placing an order, including your name, contact number, delivery address, and email address.

Pricing & Payments

General

All prices on the website are listed in Pakistani Rupees (PKR) unless stated otherwise.

Prices, offers, and availability are subject to change without prior notice. An order is considered confirmed only after successful checkout and verification, where applicable.

We reserve the right to cancel or refuse any order due to pricing errors, suspected misuse, or fraudulent activity.

Order Acceptance & Cancellation

General

English Care reserves the right to accept, limit, or cancel any order at its discretion.

Orders may be cancelled due to stock unavailability, incorrect pricing, incomplete customer details, or suspected misuse of promotions.

If an order is cancelled after payment, the customer will be informed and an appropriate resolution will be provided.

Shipping & Delivery

General

Delivery timelines vary depending on location and courier operations. Estimated delivery times are shared at checkout but are not guaranteed.

Please ensure that your delivery address and contact number are correct. English Care is not responsible for delays caused by incorrect information or courier-related issues.

Returns & Exchanges

General

Due to hygiene and safety considerations, returns or exchanges are only considered within 24–48 hours of delivery.

Products must be unused, unopened, and in original packaging. Verification may require clear images and/or an unboxing video.

Please refer to our dedicated Return & Exchange Policy page for full eligibility and process details.

Promotions, Discounts & Coupons

General

Promotions, discount codes, and offers may have specific terms, validity periods, and usage limits.

Any attempt to misuse, manipulate, or abuse promotional offers may result in order cancellation or refusal of future service.

English Care reserves the right to modify or withdraw promotions without prior notice.

Intellectual Property

General

All website content, including logos, branding, product names, images, text, and design elements, are the property of English Care or its licensors.

You may not copy, reproduce, distribute, or use any content for commercial purposes without prior written permission from English Care.

Prohibited Use

General

You agree not to use the website for any unlawful or prohibited activities, including but not limited to:

  • Providing false or misleading information
  • Attempting to compromise website security or functionality
  • Fraudulent transactions or impersonation
  • Unauthorized resale or misuse of English Care branding

Limitation of Liability

General

To the maximum extent permitted by law, English Care shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products.

Our total liability, if any, shall not exceed the amount paid for the specific order giving rise to the claim.

Governing Law

General

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

Changes to Terms

General

English Care reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

General

If you have any questions regarding these Terms of Service, please contact us:


Phone: +92 321 3897516

Email: digital.englishcare@gmail.com

Location: Karachi, Pakistan

We may update these Terms occasionally. Continued use of the website after changes means you accept the updated Terms.